This Privacy Policy (“Policy”) outlines how MetaXcel (“we” or “us”) collects, uses, and shares information obtained from users. If you disagree with this Policy, please refrain from providing any information. By using our website, apps, or engaging with us in any way, you agree to the terms stated below.
What Information We Collect
We collect various types of information through the following methods:
- Websites and Apps: Any information provided through your interaction with our websites or applications.
- Submitted Forms: Information from forms filled out and submitted on our platforms.
- Social Media: Information posted or shared on our social media channels, including images, content, and personal information.
- Served Ads: Information gathered from your interactions with our advertising or third-party websites.
This Policy does not cover any information gathered from third-party platforms or advertising beyond MetaXcel’s control.
Types of Information Collected
We may collect several types of data:
- Personally Identifiable Information (PII): Information like your name, contact details, etc.
- Financial Information: Data related to payment processing, which may include credit card or debit card information. Note: Financial data is processed through third-party payment providers, and MetaXcel does not store or manage this information.
- Volunteered Information: Any unsolicited information provided by you through surveys, forms, or public forums. This information is not protected under confidentiality unless it includes PII or financial details.
- Usage Information: Data about your interaction with our platforms, including IP addresses, browser types, time spent on pages, and general browsing habits.
- Third-Party Information: Information shared with us by business partners or third-party affiliates.
Financial Information
For transactions on our website, MetaXcel uses a third-party payment processor to manage all financial information. We do not store or process your credit card details. Before submitting any financial information, we encourage users to review the payment processor’s privacy policy to ensure their security.
Volunteered Information
This can include data from your correspondence with MetaXcel, participation in surveys, or posting in public forums on our platforms. While we strive to maintain privacy, users should avoid posting sensitive PII or financial information in public areas as we cannot guarantee full confidentiality in these spaces.
Usage Information
To enhance user experience, MetaXcel uses cookies and other tracking technologies. These include:
- Cookies: Small files stored on your device that help us understand how you use our website. You can control cookie settings in your browser.
- Flash Cookies: These track usage of media features on our platforms.
- Web Beacons: These allow us to track user interactions, such as which emails are opened or which content is popular.
MetaXcel uses these tools to improve your experience, optimize performance, and personalize services.
How We Use Your Information
MetaXcel may use your information for purposes such as:
- To provide services and support.
- To communicate with you about your registration or inquiries.
- For marketing and promotional purposes.
- To improve platform functionality through internal analysis.
- To ensure legal compliance.
- To investigate suspicious activity or potential fraud.
We do not sell your information to third parties for marketing purposes.
Disclosure of Information
We may share your information:
- For purposes that support our services or marketing activities.
- To comply with legal obligations.
- When necessary to protect MetaXcel, our customers, or the public.
Data Security
We implement commercially reasonable technical measures to protect your personal data. However, we cannot fully guarantee the security of any data transmitted online due to potential network vulnerabilities.
Children’s Privacy
MetaXcel does not knowingly collect data from children under the age of 13. If you are under 13, please do not provide any personal information through our platforms. If we become aware that we have collected such data, we will promptly delete it. For concerns, contact us at info@meta-xcel.com.
California Privacy Rights
Under California law, residents may request details about the sharing of their personal data for third-party marketing purposes. To make such a request, email us at info@meta-xcel.com.
Your Rights and Choices
You have the right to manage and update your personal information by logging into your account or contacting us at info@meta-xcel.com. If you wish to opt-out of marketing communications, you can use the provided mechanisms or contact us directly.
International Users
By using our website, you consent to the transfer of your personal information to the United States, where MetaXcel is based. If you are in the EU, we comply with applicable privacy frameworks, such as the EU-U.S. Privacy Shield.
Changes to This Policy
MetaXcel reserves the right to update this policy as necessary. We will notify users of significant changes by email or via a notice on our website.
Contact Us
For any questions about this Privacy Policy, you can contact us at:
MetaXcel
Email: info@meta-xcel.com
Phone: +1 202-701-1300
